The density-satisfaction relationship revisited : the role of scarcity and consumers affective reactions in a crowded retail situation
Year of publication: |
2014
|
---|---|
Authors: | Pons, Frank ; Mourali, Mehdi ; Giroux, Marilyn |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 21.2014, 1, p. 54-60
|
Subject: | Crowding | Density | Expectations | Dissatisfaction | Scarcity |
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