The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
| Year of publication: |
1999
|
|---|---|
| Authors: | Garbarino, Ellen ; Johnson, Mark S. |
| Published in: |
Journal of marketing. - Chicago, Ill : Publications Group of the American Marketing Association, ISSN 0022-2429, ZDB-ID 2183183. - Vol. 63.1999, 2, p. 70-87
|