The Dimensions of Service Quality: The Original European Perspective Revisited
| Year of publication: |
1997
|
|---|---|
| Authors: | Mels, Gerhard ; Boshoff, Christo ; Nel, Denon |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 17.1997, 1, p. 173-189
|