The effect of competition intensity and competition type on the use of customer satisfaction measures in executive annual bonus contracts
Clara Xiaoling Chen; Ella Mae Matsumura; Jae Yong Shin; Steve Yu-Ching Wu
| Year of publication: |
2015
|
|---|---|
| Authors: | Chen, Xiaoling ; Matsumura, Ella Mae ; Shin, Jae Yong ; Wu, Steve Yu-Ching |
| Published in: |
The accounting review : a publication of the American Accounting Association. - Lakewood Ranch, FL : American Accounting Association, ISSN 0001-4826, ZDB-ID 210224-9. - Vol. 90.2015, 1, p. 229-263
|
| Subject: | managerial incentives | competition | nonfinancial performance measures | customer satisfaction | Kundenzufriedenheit | Customer satisfaction | Wettbewerb | Competition | Performance-Messung | Performance measurement | Leistungsentgelt | Performance pay | Führungskräfte | Managers | Messung | Measurement | Leistungsanreiz | Performance incentive |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010488117