The effect of B2B service experience on repurchase intention : focus on roles of organizational agility and customer knowledge sharing
Seochul Jang, Joonheui Bae and Kyung Hoon Kim
| Year of publication: |
2022
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| Authors: | Jang, Seochul ; Bae, Joonheui ; Kim, Kyung Hoon |
| Published in: |
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 2163-9167, ZDB-ID 2659000-1. - Vol. 32.2022, 4, p. 645-659
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| Subject: | customer knowledge sharing | organizational agility | repurchase intention | Service experience | social exchange theory | Wissenstransfer | Knowledge transfer | Beziehungsmarketing | Relationship marketing | Wissensmanagement | Knowledge management | Kundenzufriedenheit | Customer satisfaction | Austauschtheorie | Social exchange theory | Konsumentenverhalten | Consumer behaviour | Lieferantenmanagement | Supplier relationship management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/21639159.2022.2105245 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013415464