The effect of B2B service experience on repurchase intention : focus on roles of organizational agility and customer knowledge sharing

Seochul Jang, Joonheui Bae and Kyung Hoon Kim

Year of publication:	2022
Authors:	Jang, Seochul ; Bae, Joonheui ; Kim, Kyung Hoon
Subject:	customer knowledge sharing \| organizational agility \| repurchase intention \| Service experience \| social exchange theory \| Wissenstransfer \| Knowledge transfer \| Beziehungsmarketing \| Relationship marketing \| Wissensmanagement \| Knowledge management \| Kundenzufriedenheit \| Customer satisfaction \| Austauschtheorie \| Social exchange theory \| Konsumentenverhalten \| Consumer behaviour \| Lieferantenmanagement \| Supplier relationship management

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1080/21639159.2022.2105245 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10013415464