The effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
Year of publication: |
2023
|
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Authors: | Ju, Yongwook ; Jang, Soocheong (Shawn) |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 108.2023, p. 1-12
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Subject: | COVID-19 | Consumer behavior | Rational appeal | Emotional appeal | Brand loyalty | Hotel booking intention | Konsumentenverhalten | Consumer behaviour | Coronavirus | Hotellerie | Hotel industry | Markentreue | Emotion | Werbewirkung | Advertising effects | Beziehungsmarketing | Relationship marketing | Markenimage | Brand image | Markenführung | Brand management |
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