The effect of CSR on corporate image, customer citizenship behaviors, and customers' long-term relationship orientation
Year of publication: |
2020
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Authors: | Kim, Minjung ; Yin, Xuemei ; Lee, Gyumin |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 88.2020, p. 1-8
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Subject: | Corporate image | Corporate social responsibility | Customer citizenship behavior | Long-term relationship orientation | Corporate Social Responsibility | Firmenimage | Corporate reputation | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Arbeitsverhalten | Work behaviour | Kundenzufriedenheit | Customer satisfaction |
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