The effect of fQ model on patient's satisfaction in military hospitals in Jordan
Balqees Salem Ajarmah, Tareq N. Hashem, Rateb Jalil Swies
| Year of publication: |
2017
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|---|---|
| Authors: | Ajarmah, Balqees Salem ; Hashem, Tareq N. ; Swies, Rateb Jalil |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 20.2017, 3, p. 273-290
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| Subject: | 5Q model | patient's satisfaction | military hospitals | service quality | quality of object | quality of process | quality of infrastructure | quality of interaction | quality of atmosphere | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Patienten | Patients | Qualitätsmanagement | Quality management | Jordanien | Jordan | Produktqualität | Product quality | Militär | Armed forces |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011751072