The effect of job resourcefulness on role stress, emotional exhaustion and overall performance : a study of frontline bank employees
Year of publication: |
2013
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Authors: | Karatepe, Osman M. ; Aga, Mehmet |
Published in: |
Journal of financial services marketing : JFSM. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 1363-0539, ZDB-ID 1443521-4. - Vol. 18.2013, 2, p. 91-105
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Subject: | bank employees | co-worker support | emotional exhaustion | job performance | job resourcefulness | role stress | Bibliometrie | Bibliometrics | Stress | Work stress | Bankberufe | Bank employees | Emotion | Arbeitsleistung | Job performance | Bank | Arbeitszufriedenheit | Job satisfaction |
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