The effect of knowledge complexity on the performance of franchise systems in the service industries : an empirical study
Year of publication: |
2009
|
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Authors: | Minguela-Rata, Beatriz ; López-Sánchez, José Ignacio ; Rodríguez-Benavides, M. Concepción |
Published in: |
Service business : an international journal. - Berlin : Springer, ISSN 1862-8516, ZDB-ID 2280177-7. - Vol. 3.2009, 1, p. 101-115
|
Subject: | Dienstleistungssektor | Service industry | Franchising | Wissenstransfer | Knowledge transfer | Komplexitätsmanagement | Complexity management |
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