The effect of online Q&As and product reviews on product performance metrics : Amazon.com as a case study
Reza Mousavi, Bidyut Hazarika, Kuanchin Chen and Muhammad Razi
| Year of publication: |
2021
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| Authors: | Mousavi, Reza ; Hazarika, Bidyut ; Chen, Kuanchin ; Razi, Muhammad |
| Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 20.2021, 1, p. 2150005-1-2150005-16
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| Subject: | User generated knowledge | knowledge contribution in online community | electronic word-of-mouth | online product review | question and answerse-commerce | product ratings | Social Web | Social web | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Produktivität | Productivity | Online-Marketing | Internet marketing | Produktentwicklung | New product development | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Produktinformation | Product information |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1142/S0219649221500052 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012602412