The effect of perceived service quality on customer loyalty in internet service providers in Jordan
Bader Yousef Obeidat; Rateb J. Sweis; Diana Shawqi Zyod; Ra'ed (Moh’d Taisir) Masa'deh; Muhammad Alshurideh
| Year of publication: |
2012
|
|---|---|
| Authors: | Obeidat, Bader Yousef ; Sweis, Rateb J. ; Zyod, Diana Shawqi ; Masa'deh, Ra'ed ; Alshurideh, Muhammad |
| Published in: |
Journal of management research. - Las Vegas, Nev. : Macrothink Institute, ISSN 1941-899X, ZDB-ID 2531426-9. - Vol. 4.2012, 4, p. 224-242
|
| Subject: | Dienstleistungsqualität | Service quality | Jordanien | Jordan | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Digitale Dienste | Web-based service | Internet | Telekommunikationssektor | Telecommunications industry | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Systemvoraussetzung Acrobat Reader |
| Other identifiers: | 10.5296/jmr.v4i4.2130 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009727348