The effect of role stress, job satisfaction, self-efficacy and nurses’ adaptability on service quality in public hospitals of Wajo
Abdul Rahman Kadir, Najmi Kamariah, Ariyanti Saleh and Ratnawati
| Year of publication: |
2017
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|---|---|
| Authors: | Kadir, Abdul Rahman ; Kamariah, Najmi ; Saleh, Ariyanti ; Ratnawati |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 9.2017, 2, p. 184-202
|
| Subject: | Job satisfaction | Adaptability | Service quality | Self-efficacy | Role conflict | Role ambiguity | Arbeitszufriedenheit | Dienstleistungsqualität | Krankenhaus | Hospital | Pflegeberufe | Nursing profession | Stress | Work stress | Soziale Rolle | Social role | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-10-2016-0074 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011762973