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The effect of service interaction orientation on customer satisfaction and behavioral intention : the moderating effect of dining frequency
Liang, Rong-da, (2012)
The impact of product placement strategy on the placement communication effect : the case of a full-service restaurant
Cheng, Chu-hao, (2014)
Structural relationships among organisation service orientation, employee service performance, and consumer identification
Wu, Cedric Hsi-Jui, (2008)