The effect of the work and physical environment on hospital nurses’ perceptions and attitudes : service quality and commitment
Ramkumar Janakiraman, Janet Turner Parish, and Leonard L. Berry
| Year of publication: |
2011
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|---|---|
| Authors: | Janakiraman, Ramkumar ; Parish, Janet Turner ; Berry, Leonard L. |
| Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 18.2011, 4, p. 36-49
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| Subject: | Krankenhaus | Hospital | Arbeitsbedingungen | Working conditions | Dienstleistungsqualität | Service quality | Mitarbeiterbindung | Employee retention | Pflegeberufe | Nursing profession | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009381979