The Effectiveness of BI Tools on Business Performance

Improving the productivity of knowledge workers is one of the most important challenges for companies that face the transition from the industrial economy to an economy based on information and knowledge. Key to this transition for business is an understanding of the marketplace. However, most “business intelligence (BI)” efforts have failed to address this problem and have resulted in solutions for information management instead. Organizations have also failed to realize the full potential of implemented BI and other knowledge management tools to increase corporate performance