The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective
William J. Ritchie, John Ni, Eric M. Stark & Steven A. Melnyk
| Year of publication: |
2019
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|---|---|
| Authors: | Ritchie, William J. ; Ni, John ; Stark, Eric M. ; Melnyk, Steven A. |
| Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 2575-6222, ZDB-ID 2159832-0. - Vol. 26.2019, 4, p. 162-173
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| Subject: | balanced scorecard | hospital accreditation | ISO 9001 | Krankenhaus | Hospital | Balanced Scorecard | Balanced scorecard | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Gesundheitsversorgung | Health care | Performance-Messung | Performance measurement | Standard |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10686967.2019.1647770 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012309559