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The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A., (2014)
Measuring dimensions of business effectiveness in Greek rural tourism areas
Fotiadis, Anestis K., (2014)
The effects of a transfer to new premises on patients' perception of service quality in general hospital an Greece
Fotiadis, Anestis K., (2013)