The effects of employee service on reuse intention in upscale restaurant service setting : the moderating effect of spatial proximity
Chul-Jae Choi, Jeong-Min Ham, Dae-Gyu Min
Year of publication: |
2020
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Authors: | Choi, Chul-Jae ; Ham, Jeong-Min ; Min, Dae-Gyu |
Published in: |
Journal of international trade & commerce. - Seoul, South Korea : Korea International Trade Research Institute, ISSN 1738-8112, ZDB-ID 2920574-8. - Vol. 16.2020, 2, p. 71-89
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Subject: | Employee Service | Service Satisfaction | Trust | Emotional Attachment | Reuse Intention | Spatial Proximity | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Emotion | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry | Vertrauen | Confidence | Arbeitszufriedenheit | Job satisfaction |
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