The Effects of Graphic Feedback, Goal-Setting, and Manager Praise on Customer Service Behaviors
| Year of publication: |
2007
|
|---|---|
| Authors: | Loewy, Shannon ; Bailey, Jon |
| Published in: |
Journal of organizational behavior management. - Binghamton, NY [u.a.] : Haworth Press, ISSN 0160-8061, ZDB-ID 5937048. - Vol. 27.2007, 3, p. 15-26
|