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The role of service type, familiarity, contact and internet experience when shopping online for services
Scarpi, Daniele, (2007)
Website design and e-consumer: effects and responses
Lorenzo, Carlota, (2007)
With suspicious (but happy) minds : mood's ability to neutralize the effects of suspicion on persuasion
DeCarlo, Thomas E., (2009)
The effects of interactivity and product information on consumers' emotional responses to an online retail setting
Ballantine, Paul W., (2009)
Editorial: Why the experimental method is the ideal tool for studying consumer research in online environments
Fortin, David R., (2009)