The effects of negatively valenced emotional expressions in online reviews on the reviewer, the review, and the product
Year of publication: |
September 2016
|
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Authors: | Folse, Judith Anne Garretson ; Porter, McDowell ; Bose Godbole, Mousumi ; Reynolds, Kristy E. |
Published in: |
Psychology & marketing. - Hoboken, NJ : Wiley Blackwell, ISSN 0742-6046, ZDB-ID 226933-8. - Vol. 33.2016, 9, p. 747-760
|
Subject: | Online-Marketing | Internet marketing | Virales Marketing | Viral marketing | Kritik | Criticism | Wirkungsanalyse | Impact assessment |
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