The effects of relationship quality and knowledge sharing on service innovation performance : organisational learning as a mediator
Zhao-quan Jian and Mohamed Ali Osman, Lei Li
Year of publication: |
2023
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Authors: | Jian, Zhao-quan ; Osman, Mohamed Ali ; Li, Lei |
Published in: |
International journal of information technology and management : IJITM. - Milton Keynes : Inderscience Enterprises, ISSN 1461-4111, ZDB-ID 2109647-8. - Vol. 22.2023, 1/2, p. 1-12
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Subject: | relationship quality | knowledge sharing | organisational learning | service innovation performance | Wissenstransfer | Knowledge transfer | Lernende Organisation | Learning organization | Wissensmanagement | Knowledge management | Innovation | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Dienstleistungssektor | Service industry |
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