The effects of the current economic situation on customer satisfaction and retail patronage behaviour
María Pilar Martínez-Ruiz, Ana Isabel Jiménez-Zarco and Alicia Izquierdo-Yusta
| Year of publication: |
2012
|
|---|---|
| Authors: | Martínez-Ruiz, María Pilar ; Jiménez-Zarco, Ana Isabel ; Izquierdo-Yusta, Alicia |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 23.2012, 11, p. 1207-1225
|
| Subject: | Lebensmitteleinzelhandel | Food retailing | Ladengestaltung | Store design | Kundenzufriedenheit | Customer satisfaction | Spanien | Spain |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009687551