The effects of unfulfilled preferential treatment and review dispersion on Airbnb guests' attitudes and behavior
Year of publication: |
2023
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Authors: | Zheng, Xiaoyun ; Zhang, Lu ; Line, Nathaniel D. ; Wei, Wei |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 47.2023, 7, p. 1244-1269
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Subject: | online reviews | service types | preferential treatment | review dispersion |
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