"The Empowerment of Frontline Service Staff in 3PL Companies"
| Year of publication: |
2010
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|---|---|
| Authors: | Ellinger, Alexander E ; Keller, Scott B ; Elmadag Baş, Ayşe Banu |
| Published in: |
Journal of business logistics : JBL. - Hoboken, NJ : Wiley-Blackwell, ISSN 0735-3766, ZDB-ID 6134798. - Vol. 31.2010, 1, p. 79-99
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