The evaluation of the quality of educational services from the students' point of view based on the servqual model
Year of publication: |
2017
|
---|---|
Authors: | Sadeghi, Leila ; Abili, Khodayar ; Mortazavi, Mitra |
Subject: | Service Quality | SERVQUAL Model | Educational Services | Student | Evaluation | Dienstleistungsqualität | Service quality | Studierende | Students | Bewertung | Qualitätsmanagement | Quality management | Hochschule | Higher education institution | Bildungsniveau | Educational achievement |
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