The factor structure of medical tourist satisfaction : exploring key drivers of choice, delight, and frustration
Josip Mikulić, Damir Krešić, Maja Šerić
| Year of publication: |
2021
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| Authors: | Mikulić, Josip ; Krešić, Damir ; Šerić, Maja |
| Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 45.2021, 8, p. 1489-1512
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| Subject: | medical tourism | tourist satisfaction and dissatisfaction | choice behavior | impact-asymmetry analysis | Kundenzufriedenheit | Customer satisfaction | Gesundheitstourismus | Health tourism | Urlaubsverhalten | Holiday behaviour | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1096348020987273 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012624209