The flexibility paradigm : humanizing the workplace for productivity, profitability, and possibility

"The postpandemic "return to the office" movement has thrown organizations, their employees, and their clients into a tailspin. Forced to allow remote working during the onset of COVID-19, with no planning, organizations had a mixed experience. Some made the transition to hybrid workplaces with great success, but others perceived only what they had lost with the move to remote work. Manar Morales, the CEO and founder of the Diversity and Flexibility Alliance, a think-tank for professional services organizations, wrote The Flexibility Shift to show leaders that flexibility has a strong business case: it drives productivity, talent, diversity, engagement, sustainability, and ultimately profitability. Yet organizations need more than a policy. Policies won't bring people back; experiences will. To create the return on experience (ROE) required to make flexibility work, they need a shift in perspective to see flexibility as a way to strengthen their organization. The Flexibility Shift provides the paradigm shift, strategy, and framework for professional services firms and other organizations to create not just a policy but an entire culture that allows their organization to build on their strengths and lead the future of work."