The forms and antecedents of customer misbehaviour : a bibliometric analysis and qualitative research from Asian emerging country perspective
Year of publication: |
2023
|
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Authors: | Agrahari, Apoorva ; Chaudhuri, Ranjan ; Chatterjee, Sheshadri ; Vrontis, Demetris |
Published in: |
Journal of Asia Business Studies. - Bingley : Emerald, ISSN 1559-2243, ZDB-ID 2589599-0. - Vol. 17.2023, 5, p. 927-950
|
Subject: | Asia | Bibliometric analysis | Customer misbehaviour | Emerging countries | Model | Service industry | Thematic analysis | Asien | Bibliometrie | Bibliometrics | Schwellenländer | Emerging economies | Dienstleistungssektor | Konsumentenverhalten | Consumer behaviour | Qualitative Methode | Qualitative method | Beziehungsmarketing | Relationship marketing |
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