The framework of web-based voice of the customerts management for business process management in service industry
Chong Un Pyon ...
| Year of publication: |
2005
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|---|---|
| Other Persons: | Pyon, Chong Un (contributor) |
| Published in: |
E-commerce and web technologies : 6th international conference, EC-Web 2005, Copenhagen, Denmark, August 23 - 26, 2005 ; proceedings. - Berlin : Springer, ISBN 3-540-28467-2. - 2005, p. 168-177
|
| Subject: | Prozessmanagement | Business process management | Dienstleistungssektor | Service industry | Management | Digitale Dienste | Web-based service |
| Extent: | graph. Darst |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003204035