//-->
The impact of relationship marketing on customer value, satisfaction and loyalty : evidence from banking sector in Indonesia
Djajanto, Ludfi, (2019)
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal, (2018)
Relationship marketing, orientation, brand equity and firm value : the mediating role of customer value : an emerging market perspective
Amoako, George Kofi, (2019)
Stop grouping and start regulating : a new approach to social media marketing
Kumar, V., (2015)
Profitable customer engagement : concepts, metrics, and strategies
Kumar, V., (2013)
Looking through the marketing lens : my journey so far ...
Kumar, V., (2011)