The green experience effects on gen z customer loyalty mediated by perceived value and satisfaction
Year of publication: |
2023
|
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Authors: | Daniar, Katherin ; Rohman, Fatchur ; Sunaryo |
Published in: |
International Journal of Research in Business and Social Science : IJRBS. - Istanbul, Turkey : School of Business, İMU, ISSN 2147-4478, ZDB-ID 2719183-7. - Vol. 12.2023, 5, p. 429-436
|
Subject: | green experience | perceived value | satisfaction | loyalty | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenbindung | Customer retention |
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