The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty : empirical results from public, outdoor aquatic centres in Australia
Gary Howat; Guy Assaker
| Year of publication: |
2013
|
|---|---|
| Authors: | Howat, Gary ; Assaker, Guy |
| Published in: |
Sport management review. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1441-3523, ZDB-ID 2105257-8. - Vol. 16.2013, 3, p. 268-284
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| Subject: | Service quality | Customer satisfaction | Value | Hierarchical model | Multidimensional construct | Partial least square SEM | Loyalty | Kundenzufriedenheit | Dienstleistungsqualität | Beziehungsmarketing | Relationship marketing | Australien | Australia | Strukturgleichungsmodell | Structural equation model | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009787481