The impact of corporate social responsibility and customer trust on the relationship between website information quality and customer loyalty in e-tailing context
Dung Phuong Hoang, Nam Hoai Nguyen
| Year of publication: |
2020
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|---|---|
| Authors: | Dung Phuong Hoang ; Nam Hoai Nguyen |
| Published in: |
International journal of internet marketing and advertising : IJIMA. - Geneva : Inderscience Enterprises Limited, ISSN 1741-8100, ZDB-ID 2145038-9. - Vol. 14.2020, 3, p. 215-235
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| Subject: | corporate social responsibility | CSR | e-commerce | information quality | customer trust | customer loyalty | e-trust | e-loyalty | e-tailer | B2C | Corporate Social Responsibility | Corporate social responsibility | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Vertrauen | Confidence | Website | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Informationswert | Information value |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJIMA.2020.108715 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012284806