The impact of adding online-to-offline service platform channels on firms' offline and total sales and profits
Year of publication: |
2019
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Authors: | Zhang, Sha ; Pauwels, Koen ; Peng, Chenming |
Published in: |
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation. - Thousand Oaks, CA : SAGE Publishing, ISSN 1094-9968, ZDB-ID 1424950-9. - Vol. 47.2019, p. 115-128
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Subject: | Online-to-offline service platform | Channel addition | Omnichannel | Mobile apps | Emerging markets | Vertriebsweg | Distribution channel | Digitale Plattform | Digital platform | Schwellenländer | Emerging economies | Mobile Anwendung | Mobile application | Multikanalvertrieb | Multichannel strategy | Mobilkommunikation | Mobile communications | Online-Marketing | Internet marketing |
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