The impact of banks adoption of multi-channels mix on the internet banking service encounter quality : the case of Arab Middle East region
Yazan Khalid Abed-Allah Migdadi and Ola Maher Al. Omary
| Year of publication: |
2017
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|---|---|
| Authors: | Migdadi, Yazan Khalid Abed-Allah ; Omary, Ola Maher Al. |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 2178797-9. - Vol. 12.2017, 1, p. 47-63
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| Subject: | internet banking | Middle East | service encounters | quality | traditional banking | e-banking | Electronic Banking | Electronic banking | Mittlerer Osten | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Internet | Bankgeschäft | Banking services | Kundenzufriedenheit | Customer satisfaction | Bank |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011874861