The impact of consumer confidence on store satisfaction and share of wallet formation
Auke Hunneman; Peter C. Verhoef; Laurens M. Sloot
| Year of publication: |
2015
|
|---|---|
| Authors: | Hunneman, Auke ; Verhoef, Peter C. ; Sloot, Laurens M. |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 91.2015, 3, p. 516-532
|
| Subject: | Satisfaction | Store attributes | Retailing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Vertrauen | Confidence | Zufriedenheit |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011377071