The impact of development of customer online banking skills on customer adviser skills
Michel Dubois, Marc-Eric Bobillier-Chaumon and Didier Retour
| Year of publication: |
2011
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|---|---|
| Authors: | Dubois, Michel ; Bobillier-Chaumon, Marc-Eric ; Retour, Didier |
| Published in: |
New technology, work and employment. - Oxford : Blackwell, ISSN 0268-1072, ZDB-ID 722783-8. - Vol. 26.2011, 2, p. 156-173
|
| Subject: | Electronic Banking | Electronic banking | Qualifikation | Occupational qualification | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009235504