The impact of free returns on online purchase behavior : Evidence from an intervention at an online retailer
| Year of publication: |
2021
|
|---|---|
| Authors: | Patel, Pankaj ; Baldauf, Christoph ; Karlsson, Stefan ; Oghazi, Pejvak |
| Published in: |
Journal of Operations Management. - Wiley, ISSN 1873-1317, ZDB-ID 2013293-1. - 2021
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1002/joom.1135 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012535624