The impact of hard and soft quality management on quality and innovation performance : an empirical study
Year of publication: |
2015
|
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Authors: | Zeng, Jing ; Anh Chi Phan ; Matsui, Yoshiki |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 162.2015, p. 216-226
|
Subject: | Soft QM | Hard QM | Quality performance | Innovation | Qualitätsmanagement | Quality management | Unternehmenserfolg | Firm performance | Produktqualität | Product quality | Innovationsmanagement | Innovation management |
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