The impact of human resource capabilities on internal customer satisfaction and organisational effectiveness
Wan-Jing April Chang and Tung Chun Huang
| Year of publication: |
2010
|
|---|---|
| Authors: | Chang, Wan-jing April ; Huang, Tung Chun |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 21.2010, 5/6, p. 633-648
|
| Subject: | Personalmanagement | Human Resource Management | Kundenzufriedenheit | Customer satisfaction | Unternehmensorganisation | Business organization | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003995857