The Impact of Location-Aware Systems in Hospitals: A Tri-Core Perspective

This paper focuses on the impact of information systems providing real-time or near real-time knowledge of location, described as location-aware systems. The study utilizes a qualitative, interview-based approach to guide our understanding of the benefits associated with the increased information transparency made available with location-aware information systems. The goal of this study is to examine the benefits of location-aware information systems on managing mobile assets in the hospital context. The Swanson’s tri-core model of innovation is used as the theoretical framework. The tri-core model provides a framework for understanding the role innovations play in administrative, technical and operational effectiveness. This distinction is important for the regulatory intensive environment of hospitals.