The impact of management commitment to service quality, intrinsic motivation and nepotism on front-line employees' affective work outcomes

Mustafa Daskin (Faculty of Tourism, Hospitality, and Environmental Management, University Utara Malaysia), Huseyin Arasli (School of Tourism and Hospitality Management, Eastern Mediterranean University, Famagusta, Northern Cyprus), Azilah Kasim (Faculty of Tourism, Hospitality, and Environmental Management, University Utara Malaysia)

Year of publication:	2015
Authors:	Daskin, Mustafa ; Arasli, Huseyin ; Kasim, Azilah
Published in:	International journal of management practice : IJMP. - Olney, Bucks : Inderscience Enterprises, ISSN 1477-9064, ZDB-ID 2164926-1. - Vol. 8.2015, 4, p. 269-295
Subject:	nepotism \| management commitment to service quality \| quit intention \| motivation \| front-line employees \| hotels \| Dienstleistungsqualität \| Service quality \| Mitarbeiterbindung \| Employee retention \| Hotellerie \| Hotel industry \| Leistungsmotivation \| Work motivation \| Motivation \| Arbeitskräfte \| Workforce \| Arbeitszufriedenheit \| Job satisfaction \| Arbeitsverhalten \| Work behaviour \| Tourismusberufe \| Tourism employees

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Source:	ECONIS - Online Catalogue of the ZBW

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