The impact of negative reviews on online search and purchase decisions
Year of publication: |
2024
|
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Authors: | Varga, Marton ; Albuquerque, Paulo |
Published in: |
Journal of marketing research. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7193, ZDB-ID 2066604-4. - Vol. 61.2024, 5, p. 803-820
|
Subject: | customer reviews | online shopping | information search | elasticity of demand | topic modeling | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Informationsverhalten | Information behaviour | Kaufentscheidung | Purchase decision | Online-Marketing | Internet marketing | Electronic Commerce | E-commerce |
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