The impact of quality and customer satisfaction on employee organizational commitment
| Year of publication: |
1994
|
|---|---|
| Authors: | Crosby, Lawrence A. ; Grisaffe, Douglas B. ; Marra, Ted R. |
| Published in: |
Marketing and research today : the journal of the European Society for Opinion and Marketing Research. - Amsterdam : ESOMAR, ISSN 0923-5957, ZDB-ID 10055587. - Vol. 22.1994, 1, p. 19-31
|