//-->
Measuring exchange norms and its impact on satisfaction in a B2C context
Elommal, Najoua, (2019)
Organizational trust in times of COVID-19 : hospitality employees' affective responses to managers' communication
Guzzo, Renata F., (2021)
Toward service recovery strategies : the role of consumer-organization relationship norms
Hur, Jungyun, (2016)
Value enhancemant through value-creating relational investments in inter-firm relationships : the moderating role of leverage potential and relational polygamy
Yaqub, Muhammad Zafar, (2013)
The antecedents of relationship phase affect in alliances
Yaqub, Muhammad Zafar, (2017)
Implementing sustainability : what role do knowledge management and management accounting play? : agenda for environmentally friendly businesses
Broccardo, Laura, (2025)