The impact of supply-side electronic integration on customer service performance
Ling Xue; Gautam Ray; Vallabh Sambamurthy
| Year of publication: |
2013
|
|---|---|
| Authors: | Xue, Ling ; Ray, Gautam ; Sambamurthy, Vallabh |
| Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 31.2013, 6, p. 363-375
|
| Subject: | Electronic integration | Customer service | Supply chain management | Vertical integration | Diversification | Decentralization | Lieferkette | Supply chain | Kundenservice | Lieferantenmanagement | Supplier relationship management | Vertikale Integration | Electronic Commerce | E-commerce | Diversifikation |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010221129