The impact of the recent banking crisis on customer loyalty in the banking sector: Developing versus developed countries
| Year of publication: |
2012
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|---|---|
| Authors: | Skowron, Lukasz ; Kristensen, Kai |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-2731, ZDB-ID 24093877. - Vol. 24.2012, 6 (28.9.), p. 480-498
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