The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Lydia Hanks, Nathan Line, Woo Gon (Woody) Kim
| Year of publication: |
February 2017
|
|---|---|
| Authors: | Hanks, Lydia ; Line, Nathaniel D. ; Kim, Woo Gon |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 61.2017, p. 35-44
|
| Subject: | Social servicescape | Density | DINESERV | Restaurant | Service quality | Dienstleistungsqualität | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2016.10.009 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011645925